Customer Support

ACTIVE 24 provides customer support 24 hours 7 days a week, which is called an integral part of the monitoring center, which provides continuous monitoring of the operation of our servers and your websites. Our specialists will help you to set up WordPress or to transfer your website to us from another web hosting provider.

With your questions and requirements you can always contact our customer support team:

– send an authorized request from the Customer Center
– E-mail: helpdesk@active24.cz
– phone: +420 234 262 000
– Chat with: the Customer Service Center

Billing department is available on weekdays (Mon-Fri) 8:00 to 4:30 p.m. faktury@active24.cz.

TIP: For easier identification of your service, please remember to state the basic elements which are most frequently:
– Domain Name
– customer code or login to the Customer Center

For more information about customer support, visit our Help Center .

We trust our customers say about us:

  • everything works as it should, for troubleshooting help desk is fast enough
  • react as people, not just as a machine ... Today, it is priceless
  • very professional approach, quality and seamless services
  • you have sites that operate for years without a single hitch
  • can verify a wide variety of domains, the speed of verification, interesting packages
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